Privacy Policy
Last updated: January 2024
At PawVault, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. By using PawVault, you agree to the collection and use of information in accordance with this policy.
Data Collection
We collect information you provide directly to us, such as your name, email address, dog profiles, medical records, and any other information you choose to provide. All medical records and personal data are encrypted and stored securely.
Secure Cloud Storage
Your data is stored on secure, encrypted cloud servers with industry-standard security measures. We use end-to-end encryption for all sensitive data including medical records, personal information, and payment details.
Data Protection
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Regular security audits ensure your data remains protected.
No Data Selling
We will never sell, trade, or rent your personal information to third parties. Your data is used solely to provide and improve our services. We do not share your information with advertisers or data brokers.
Medical Record Privacy
Medical records you upload are private and accessible only to you. We do not access, analyze, or share your pet's medical records except to provide the service features you request, such as AI behaviour analysis.
Notification Permissions
We request notification permissions to send you reminders about feeding schedules, medication times, vet appointments, and other care activities. You can customize or disable notifications at any time in the app settings.
Analytics Usage
We use anonymized analytics to improve app performance and user experience. This data is aggregated and cannot be used to identify individual users. You can opt out of analytics in the app settings.
Subscription & Billing
Payment processing is handled securely through Apple's App Store. We do not store your payment card information. Subscription details are managed through your Apple ID account.
Contact
For any privacy-related questions or concerns, please contact us at privacy@pawvault.app. We aim to respond to all inquiries within 48 hours.