Contact Us
Have questions about PawVault? We're here to help. Reach out to our team and we'll get back to you as soon as possible.
Email Us
support@pawvault.app
Response Time
Within 24 hours
Location
Dublin, Ireland
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Frequently Asked Questions
How do I start my free trial?
Download PawVault from the App Store and sign up. Your 3-day free trial starts automatically with any premium plan selection.
Can I cancel anytime?
Yes! You can cancel your subscription anytime through your Apple ID account settings. Cancel at least 24 hours before renewal to avoid charges.
Is my data secure?
Absolutely. We use end-to-end encryption for all sensitive data and follow industry-standard security practices.
Can I export my data?
Yes, premium users can export a complete handover PDF with all their dog's health information at any time.
How does AI behaviour monitoring work?
Our AI analyzes patterns in your dog's behaviour logs to identify potential health concerns early. It learns from your entries to provide personalized insights.
Can I use PawVault for multiple dogs?
Premium users can add unlimited dog profiles. Free users can manage one dog profile with basic features.
Still have questions?
Check out our detailed documentation or reach out directly.